Karizma Signs(“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect when you visit karizmasigns.com or interact with us, how we use it, and the choices you have.
1. Information we collect
We collect the following types of information:
- Contact information you submit through forms — name, email, phone number, business name, and any details about your project.
- Files and images you upload with your quote request (e.g., photos of your storefront or design references).
- Automatic data your browser sends — IP address, device and browser type, pages visited, time spent, and referring URLs.
- Cookies and similar technologies used for site functionality, analytics, and advertising measurement (see Section 5).
2. How we use your information
- To respond to quote requests and customer inquiries.
- To design, fabricate, schedule, permit, and install your signs.
- To send invoices, receipts, and service updates.
- To improve our website, products, and customer experience.
- To measure the performance of our advertising on platforms such as Facebook (Meta), Instagram, and Google.
- To comply with legal obligations.
3. How we share your information
We do not sell your personal information. We share data only with:
- Service providers who help us operate the business (e.g., email delivery via Resend, hosting via Netlify/Vercel, payment processors, permit facilitators).
- Advertising and analytics partners (including Meta / Facebook and Google) who receive limited data via cookies and pixels to measure ad effectiveness.
- Authorities when required by law, court order, or to protect our rights.
4. Data retention
We retain quote submissions and customer records for as long as needed to provide our services and meet legal, accounting, and tax obligations. Website analytics data is retained according to our analytics providers’ default retention windows.
5. Cookies, tracking, and advertising
Our site uses first- and third-party cookies for functionality, analytics, and advertising. This includes the Meta Pixel (Facebook / Instagram) and other ad-platform tags, which allow us to measure the performance of our ads and show relevant content to audiences who have visited our site.
You can control cookies through your browser settings and opt out of interest-based advertising through industry tools like the DAA opt-out page and Facebook ad preferences.
6. Your rights
Depending on your state or country of residence (including California under the CCPA/CPRA and residents of the EU/UK under GDPR), you may have the right to:
- Access the information we hold about you.
- Correct inaccurate information.
- Request deletion of your information.
- Opt out of the sale or sharing of personal information.
- Opt out of targeted advertising.
To exercise any of these rights, email info@karizmasigns.com.
7. Data security
We use industry-standard safeguards — encrypted connections (HTTPS), access controls, and vetted service providers — to protect your information. No system is 100% secure, but we take reasonable steps to minimize risk.
8. Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
9. Third-party links
Our site may contain links to third-party websites (e.g., our social profiles). Their privacy practices are governed by their own policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be highlighted on this page.
11. Contact us
Questions or requests about this policy can be sent to:
- Email: info@karizmasigns.com
- Phone: +1 646-283-7606
- Mailing address: New York, NY 10001, US